Privacy Policy

Updated: December 15, 2025

1. Introduction

This Privacy Policy describes how OnlineLad ("we", "us", or "our") collects, uses, and discloses your information when you use our website (the "Service").

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

For the purposes of this Privacy Policy:

  • Personal Data means data about a living individual who can be identified from those data (or from those and other information in our possession).
  • Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure (for example, page visit duration).
  • Cookies are small files placed on your device (computer or mobile device).
  • Data Controller means the person or entity that determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, we are the Data Controller.
  • Data Processors (or Service Providers) means any person or entity that processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
  • Data Subject means any living individual who is the subject of Personal Data.
  • User means the individual using our Service. The User corresponds to the Data Subject who is the subject of Personal Data.

3. Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you.

3.1 Types of data collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

  • Email address
  • First and last name
  • Phone number
  • Address, state, postal code, city
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This data may include your computer's IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags, and scripts are also used to collect and analyze information and to improve the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

  • Session cookies. We use Session Cookies to operate our Service.
  • Preference cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security cookies. We use Security Cookies for security purposes.

For more information on cookies and how to manage them, please see our Cookie Policy.

3.2 Use of data

OnlineLad uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

4. Legal basis for processing personal data (Republic of Kazakhstan)

The legal basis for collecting and using personal data described in this Privacy Policy is:

  • Your consent: we ask for your explicit consent to process your personal data for specific purposes.
  • Performance of a contract: processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: processing is necessary for our legitimate interests unless overridden by your interests or fundamental rights and freedoms.
  • Compliance with a legal obligation: processing is necessary to comply with a legal obligation to which we are subject.

5. Data retention

OnlineLad will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we must retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.

6. Data transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside Kazakhstan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Kazakhstan and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

OnlineLad will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

7. Disclosure of data

7.1 Law enforcement

Under certain circumstances, OnlineLad may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

7.2 Legal requirements

OnlineLad may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of OnlineLad
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

8. Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your data protection rights (Republic of Kazakhstan)

Under the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," you have certain rights in relation to your personal data. These rights include:

  • Right of access — you have the right to request copies of your personal data.
  • Right to rectification — you have the right to request that we correct information you believe is inaccurate, and you may request that we complete information you believe is incomplete.
  • Right to erasure — you have the right to request that we delete your personal data under certain conditions.
  • Right to restriction of processing — you have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to object to processing — you have the right to object to our processing of your personal data under certain conditions.
  • Right to data portability — you have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

If you wish to exercise any of these rights, please contact us.

10. Service providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10.1 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics — Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google’s privacy practices, please visit: https://policies.google.com/privacy

11. Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children's privacy

Our Service is not intended for use by anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service before the change becomes effective, and we will update the "effective date" at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact information

If you have any questions about this Privacy Policy, please contact us:

  • Address: 45 Baidibek bi Ave, Shymkent, Kazakhstan
  • Phone: +7 778 523 4023